← All case studies
Industrial Development and Logistics
India’s largest logistics parks secures employee AI use ahead of its IPO
First two months at a glimpse
83%
of prompts contained customer PII
100%
productivity with risky prompts sanitized
3x
growth in AI use per employee
Company Profile
A multinational industrial developer and logistics operator based out of India, holding end customer data across sales and operations, and preparing for a public listing.
Business Challenge
With a listing ahead, the company needed control over how employees used AI.
- The existing AI guardrail blocked any prompt containing customer PII, causing friction in employee productivity.
- Constant blocking led to a proliferation of shadow AI.
- No audit trail to show DPDP regulators.
Solution
Employees now work in Mavs Secure Chat.
- Configurable workspaces with modular policies for each team, to suit the type of data being processed and the purpose behind it.
- PII re-prompted with synthetic data before reaching any AI models.
- Immutable audit logs for every interaction with AI.
- Risk and productivity dashboards for organization-wide usage data.
“To protect data, we were blocking our own people and losing more than we gained. Now our teams are enabled, and AI is governed across the enterprise.”
Outcome
- Employee AI use visible and governable for the first time without blocking prompts.
- Customer data secured from being shared with any AI models with immutable, exportable logs to prove compliance.
- Deeper adoption of AI and growth in productivity because of a more seamless employee experience.
Book A Demo
